Returns and Refunds

FOR PRELOVED ITEMS

Refunds and Returns are available IF the item arrive not as pictured or claimed OR later proven to be inauthentic.

Refunds are eligible to be claimed within 2 days of the receipt of the item. 

If you pay by credit card, it may take from 7-20 days for the money to be reflected back into your account (depending on your bank).

If by cash/bank transfers, after inspection and agreement , you will obtain your money back almost immediately/ or within 24 hours of acknowledgement. 

The buyer is then required to post the item back with working tracking number as proof. 

FOR ABAYAS

Refunds and returns are available if items are damaged upon arrival (UNLESS caused by shipping companies) or flawed.

Refunds are eligable within 2 days of receipt of the item.

If you pay by credit card, it may take from 7-20 days for the money to be reflected back into your account (depending on your bank).

If by cash/bank transfers, after inspection and agreement , you will obtain your money back almost immediately/ or within 24 hours of acknowledgement. 

The buyer is then required to post the item back with working tracking number as proof. 

EXCHANGES

For exchanges, the amount of times allowed for exchange per item is (1) , to be eligible for exchange are as of the following below:

- sizing issues

- damage/flaw on item

- within 3 days of receipt.